Skymod Technology, Inc. ("Skymod Technology," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at skymud.org, use our platform, or otherwise interact with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.

Skymod Technology is a technology company headquartered in Dallas, Texas, focused on autonomous drone systems and industrial UAV operations. Our operations are governed by the laws of the State of Texas and applicable federal law. This Privacy Policy is intended to be consistent with applicable U.S. privacy requirements and international data protection standards.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us when you interact with our website or services. This includes:

  • Contact Information: Name, email address, phone number, company name, and job title when you submit inquiries through our contact form, request a product demonstration, or communicate with us directly.
  • Account Registration Data: Username, password, and profile information if you create an account to access our platform or partner portal.
  • Business Information: Company size, industry sector, current inspection or operational challenges, technology requirements, and other business context you share when engaging with our sales or technical teams.
  • Communications: Content of emails, messages, and other correspondence you send to us, including support requests, feedback, and partnership inquiries.
  • Event and Webinar Registrations: Name, email, company, and any additional information you provide when registering for Skymod Technology events, webinars, or product demonstrations.

1.2 Information Collected Automatically

When you visit our website, we and our service providers automatically collect certain technical and usage information:

  • Log Data: IP address, browser type and version, operating system, referring URL, pages visited, time and duration of visits, and other diagnostic data generated by your browser or device.
  • Device Information: Device type, hardware model, unique device identifiers, and mobile network information (where applicable) when you access our site from a mobile device.
  • Usage Data: Information about how you interact with our website — pages you view, links you click, features you use, search terms you enter, and the sequence of your navigation through the site.
  • Cookie and Tracking Data: Information collected through cookies, pixel tags, and similar tracking technologies as described in more detail in our Cookie Policy. This may include session data, preference settings, and analytics data.
  • Location Data: Approximate geographic location derived from your IP address. We do not collect precise GPS location through our website.

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

  • Business Partners: Technology partners, systems integrators, and distribution partners may share contact or business information when they refer potential clients to us.
  • Analytics Providers: We use analytics services that provide aggregate and individual data about website usage patterns, visitor demographics, and traffic sources.
  • Publicly Available Sources: We may collect publicly available professional information such as LinkedIn profiles and company websites when researching potential enterprise clients or partners.
  • Marketing and Data Enrichment Services: We may supplement contact information with business profile data from reputable B2B data providers to better understand the needs of organizations reaching out to us.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

2.1 Providing and Improving Our Services

  • Responding to your inquiries, contact form submissions, and support requests
  • Processing and fulfilling requests for product demonstrations, pilot programs, and enterprise trials
  • Operating, maintaining, and improving our website and platform functionality
  • Diagnosing technical issues and providing technical support
  • Conducting research and analysis to improve our products, services, and user experience

2.2 Business Development and Communications

  • Sending you requested information about our products, services, and pricing
  • Providing you with updates about new features, case studies, and technical resources that may be relevant to your interests
  • Inviting you to events, webinars, and product demonstration sessions
  • Sending marketing communications about Skymod Technology products and services (subject to your communication preferences and applicable consent requirements)
  • Managing our customer and partner relationships

2.3 Legal and Compliance Purposes

  • Complying with applicable laws, regulations, and legal obligations
  • Responding to legal process, government requests, and law enforcement inquiries
  • Protecting our rights, property, and safety, and those of our users and the public
  • Detecting and preventing fraud, unauthorized access, and other harmful activities
  • Enforcing our Terms of Service and other agreements

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We share personal information with third-party vendors and service providers who perform services on our behalf, including:

  • Cloud hosting and infrastructure providers (including Amazon Web Services)
  • Customer relationship management (CRM) and sales enablement platforms
  • Email marketing and communication platforms
  • Website analytics services (including Google Analytics)
  • Customer support software providers
  • Event management and webinar platforms

These service providers are contractually obligated to use your information only as directed by us and to maintain appropriate security measures.

3.2 Business Transactions

If Skymod Technology is involved in a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, personal information we hold may be among the assets transferred. We will notify you via prominent notice on our website or by email prior to your information being subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your personal information when we believe in good faith that disclosure is necessary to comply with applicable law or legal process, respond to governmental requests, enforce our terms and agreements, protect our rights, or prevent harm to persons or property.

3.4 With Your Consent

We may share your information with third parties when you have provided explicit consent to do so, such as when you participate in co-marketing programs or partner integrations.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to maintain legitimate business records, to comply with legal obligations, and to resolve disputes and enforce agreements. The specific retention period depends on the type of information and the purpose for which it was collected:

  • Contact form submissions and initial inquiry data: up to 3 years from last interaction
  • Customer and partner account data: duration of the relationship plus up to 5 years
  • Marketing communication preference records: 5 years from opt-out or last interaction
  • Website analytics data: typically 26 months from collection, per analytics provider defaults
  • Financial and contractual records: 7 years from transaction date, as required by applicable law

When personal information is no longer required, we securely delete or anonymize it in accordance with our data retention procedures.

5. Your Privacy Rights

Subject to applicable law, you may have the following rights regarding your personal information:

5.1 Access and Portability

You have the right to request a copy of the personal information we hold about you and to receive it in a structured, commonly used, machine-readable format where technically feasible.

5.2 Correction

You have the right to request that we correct inaccurate or incomplete personal information we hold about you.

5.3 Deletion

You may request that we delete your personal information. We will honor deletion requests to the extent required by applicable law, subject to our need to retain information for legal compliance, fraud prevention, dispute resolution, or other legitimate business purposes.

5.4 Opt-Out of Marketing Communications

You may opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at privacy@skymud.org. Please note that even if you opt out of marketing communications, you may still receive transactional communications related to a current business relationship.

5.5 Do Not Track

Some browsers transmit "Do Not Track" signals to websites. We currently do not respond to Do Not Track signals. You can control cookie-based tracking through your browser settings and our cookie consent mechanism.

5.6 California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, the right to opt-out of the sale or sharing of personal information, and the right to non-discrimination for exercising privacy rights. To exercise these rights, please contact us as described in Section 9.

6. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information automatically when you visit our website. For detailed information about the types of cookies we use, their purposes, and how to control them, please review our Cookie Policy.

You can manage your cookie preferences through our cookie consent banner, which is displayed when you first visit our website. You can also control cookies through your browser settings; however, disabling certain cookies may affect the functionality of our website.

7. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

  • Encryption of data in transit using TLS/SSL protocols
  • Encryption of sensitive data at rest
  • Access controls restricting personal data access to personnel with a legitimate need
  • Regular security assessments and vulnerability testing
  • Employee training on data protection and security best practices
  • Incident response procedures for addressing potential data security events

No security system is impenetrable, and we cannot guarantee that information you transmit to us will never be accessed, disclosed, altered, or destroyed. If a security breach occurs that is reasonably likely to result in risk to your rights, we will notify affected individuals and relevant authorities as required by applicable law.

8. International Data Transfers

Skymod Technology is based in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. Data protection laws in the United States may differ from those in your country.

If you are located in the European Economic Area or other regions with data protection laws that differ from U.S. law, by using our website, you acknowledge that your personal data will be processed in the United States pursuant to applicable legal transfer mechanisms.

9. Contact Information for Privacy Inquiries

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@skymud.org
  • Mail: Skymod Technology, Inc., Privacy Office, Dallas, TX, United States
  • Website: skymud.org/contact.html

We will respond to privacy inquiries within 30 days of receipt. For time-sensitive matters or complaints that require escalation, please indicate the urgency in your communication.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you by email or through a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our website after the effective date of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the updated policy, please discontinue use of our website and contact us to exercise any applicable rights regarding your personal information.